99maya Terms and Conditions – Rules Every Filipino Player Should Know

You must be at least 21 years of age to register and use the 99maya platform, in accordance with applicable Philippine regulations on online gaming. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account — duplicate accounts are not allowed and may result in suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify 99maya immediately through the contact channels available on the platform. 99maya reserves the right to verify your identity at any time and to request supporting documents as part of its account verification process.

All transactions on 99maya — including deposits, wagers, and withdrawals — are conducted in Philippine pesos (PHP) through the local payment channels supported by the platform. You are responsible for ensuring that the payment details you provide are correct and belong to an account registered in your own name. Deposits are credited to your 99maya account balance once confirmed by the relevant payment provider, and 99maya is not liable for delays caused by third-party payment processors. Withdrawal requests are subject to verification and may require identity confirmation before funds are released to your nominated payment channel. 99maya reserves the right to withhold or reverse a withdrawal if there is reasonable suspicion of fraudulent activity, breach of these Terms,or any other violation of platform rules. For full details on how to submit a withdrawal request, please visit the Withdrawal page.

All games available on 99maya — including sports betting, live casino, slot games, and fish shooting games — are intended for entertainment purposes and must be used in accordance with these Terms and Conditions. Players are prohibited from using any automated software, bots, scripts, or other tools designed to gain an unfair advantage over other players or the platform. Any attempt to manipulate game outcomes, exploit software errors, or engage in collusion with other players will result in immediate account suspension and forfeiture of any associated balance. 99maya reserves the right to void any bet or game result that is determined to have been affected by technical errors, data feed failures, or circumstances outside the platform's reasonable control. Players are expected to engage with all game sections — including the Casino, Slot Game, Fish Game, and Bet sections — in good faith and in a manner consistent with fair play. Repeated violations of fair use rules may result in permanent account closure without prior notice.

You are fully responsible for keeping your 99maya account credentials secure and must not share your username or password with any other person under any circumstances. The platform will never ask for your password via email, chat, or any other communication channel, and any request of this nature should be treated as fraudulent and reported immediately. Prohibited conduct on the platform includes, but is not limited to: creating accounts using false or stolen identities, using the platform for money laundering or any other illegal financial activity, attempting to access another player's account without authorisation, and posting or transmitting any harmful, offensive, or misleading content through any platform communication feature. 99maya reserves the right to investigate any account suspected of prohibited conduct and to take appropriate action, including account suspension, balance forfeiture, and referral to relevant Philippine authorities where required by law. Players who become aware of any security vulnerability or suspected breach affecting the platform are encouraged to report it promptly through the contact information available on the site. Maintaining a secure and trustworthy environment for all Filipino players is a shared responsibility between 99maya and every registered user.

99maya is committed to promoting responsible gaming among all Filipino players and encourages every registered user to approach gaming as a form of entertainment rather than a means of generating income. Players are strongly advised to set personal limits on the time and money they spend on the platform and to take regular breaks from gaming activity. If you believe that your gaming behaviour has become problematic or is negatively affecting your personal, financial, or social wellbeing, you are encouraged to seek help and to make use of the responsible gaming resources available through the Responsible Gaming page. 99maya reserves the right to impose account restrictions or cooling-off periods on players who show signs of problematic gaming behaviour, in line with its duty of care obligations. Players who wish to self-exclude from the platform may request this through the available support channels, and such requests will be processed promptly. The platform does not target vulnerable individuals and takes its obligations under Philippine responsible gaming guidelines seriously.

99maya reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice, and it is your responsibility to review this page regularly to stay informed of any changes. Continued use of the platform following any amendment constitutes your acceptance of the revised Terms. 99maya may suspend or terminate any account at its sole discretion if it determines that a player has violated these Terms, engaged in fraudulent activity, or otherwise acted in a manner that is harmful to the platform or other users. Upon termination, any balance remaining in the account will be handled in accordance with the platform's prevailing policies at the time of closure, subject to any applicable legal holds or investigations. These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations in the Philippines, and any disputes arising from the use of the platform shall be subject to the jurisdiction of the relevant Philippine authorities. If you have questions about any part of these Terms, please refer to the FAQ page or contact the support team through the details provided on the platform.